Professional Summary:

I am an experienced IT/Business Analyst with experience in Project Management concepts, practices, and procedures. I have been on many successful project teams. I also have experience in Business Analysis; I can use data to see patterns and can make recommendations to improve productivity. I am also an experienced Application Administrator and have added value with my Business Analyst background to projects I have managed. I have experience in a fast-paced start up environment, and management of a team of experienced professionals.

Experience: 
                                                                                                                                                                                            

San Jose State University
Business Analyst, HR Technology Group
San Jose, CA
4/2017 – Present

Maintain high quality and customer-focused technology that integrates and coordinates with university needs. I ensure data integrity in Human Capital Management (HCM) and provide reports and data analysis to evaluating HR function and programs.
HCM is one of Oracle PeopleSoft's web-based, single system solutions that covers every aspect of the HCM roadmap, from core HR transactional functionality through service automation and delivery to complete enterprise talent management solutions.

Services I am responsible for are:

• Serving as the central resource for all Human Resources data in Oracle PeopleSoft Human Capital Management (HCM) and Cal State University - Personnel/Payroll Information Management System (PIMS)  
• Conducting research and analyzing information to support campus personnel and planning for Human Resources
• Developing employee related data queries and data procedures for the campus community
• Supporting the development, implementation, audit functions and integration of HCM
• Training HR staff on new HCM processes and other databases for data analysis
• Serving as the liaison in the Campus Community Committee in resolving duplicate employee ids between Human Resources,
• Student Administration and Professional Development Center
• Representing HR in the CSU-wide Human Resources Users Group in researching and resolving HCM and PIMS issues.

Cisco Systems, Inc.  
Started as: Business Analyst
Last position: Business Systems Analyst
San Jose, CA
6/00 - Present

I supported the Finance and HR groups in terms of new capabilities and functionality of Cisco's Reporting tools. There are a variety of reporting tools used at Cisco, and have knowledge about each. Recently I worked in an Agile project management environment and implementing this for our group. I have a mix of both HR and Finance projects, and gaining knowledge and experience of each. I am also acting as the release manager for our HR group tool releases, as well as working on projects/enhancements for that group as well.
In previous roles held at Cisco, I was responsible for:

• Release manager for the HR Reporting tool – Ran the Go / No Go calls and worked with developers and the business to get release items signed off for release.
• Partnered with the business to define and capture new key performance indicators and measures to accurately measure business performance to enable business to make better business decisions.
• Performed environment migrations between the Development, Quality Assurance, and Production environments.
• Technologies I used: Business Objects, Microstrategy, OBIEE, Oracle HRMS & Discoverer, SQL, Teradata SQL Assistant, Tableau, and others.
• Had on-call responsibility for keeping the system up for approximately 7,000 users at Cisco.
• Part of the team that successfully launched the HRMS (Human Resource Management System) transformation from a BI perspective.
• Part of the team that upgraded the version for the BI application from OBIEE 10g to OBIEE 11g.
• We used the upgrade to make improvements and enhancements to the Dashboards and reports.
• I was responsible for Siebel ERM application maintenance and enhancements
• Implemented Siebel Analytics for HR Services, doing both development work and analysis.

WebTV Networks / Microsoft Corporation
Sr. Recruiting Analyst
Palo Alto, CA
3/98 to 6/00:

• Established a partnership with Microsoft corporate to post our division's positions on the corporate internal and external websites and database.
• Established and managed the maintenance of the WebTV internal database of applicants and requisitions and the internal .
• Picked up the responsibility of headcount and Job Requisitions to manage this important metric.
• Presented and trained recruiting personnel on how to best make use of an online applicant/candidate tracking database, and the information/metrics that can be synthesized from it.
• Tracked offers and put together a compensation schedule to deliver a competitive offer to our candidates.

WebTV Networks, Inc. (startup acquired by Microsoft)
Staffing Systems Analyst
Palo Alto, CA
6/97 to 3/98:

• Transitioned from a startup company to an incorporated company with VC funding.
• I was responsible for staffing responsibilities typical of a start-up environment such as candidate experience, the interview process, the offer process, and other duties around recruiting.
• Set up a Staffing Database Architecture to track Applicants and Candidates throughout the interview and offer process.
• Analyzed our open requisition database to reconcile headcount numbers to budget and the organizational chart, and reported the metrics to the CEO.
• Worked with the Finance dept. to organize and track headcount to report metrics to the venture capital groups.
• Gave presentations to Executive Staff and Venture Capital Investors on headcount projections and staffing expectations.
• Processed offer letters coordinating offers with hiring managers and technical recruiters and delivered the offers to candidates.
• Managed a growing staff of schedulers to handle the administrative logistics of getting candidates in for interviews.

Artemis Research, Inc. (Incorporated to form WebTV Networks)
Recruiting Assistant
Palo Alto, CA
9/96 to 6/97:

• Scheduled interviews for candidates with company personnel.
• Coordinated headcount numbers with hiring managers, finance, and Executive level staff.
• Developed a training guide to standardize the scheduling process.
• Scheduled an average of 20 candidates a week with our internal staff.
• Arranged travel for candidates needing to be flown in.
   

Education:

San Jose State University, San Jose, CA
Bachelor of Science degree in Business Administration with Distinction
 

Volunteer Activities:

Milpitas Youth Soccer League
Non-Profit Organization
Board Member from 2005-2007
I was responsible for the Under 12 boys group coaching and team assignments.

San Jose Classic Chevy Club
Non-Profit Organization
Board Positions of:
     Webmaster: 2007 to Present
     Newsletter Editor: 2007 to Present
I am responsible for creating and disseminating the club's monthly newsletter, and for creating and maintaining the club's website and membership roster.

 

Special Skills:

• Strong analytical skills and ability to solve complicated business issues with little supervision.
• I am Proactive, have a can-do attitude, and am results & relationship oriented.
• I can partner with business clients, facilitate, influence and derive BI business requirements, with a balance of technical constraints.
• I have experience in analysis, development and design with BI suites such as Microstrategy, Tableau, and OBIEE. I have worked with Cognos and Essbase as well.
• I have experience assessing solutions and testing plans, and have built relationships across IT and the Business.
• I am proficient in SQL, Excel and HTML.
• Proficient on both PC and MAC platforms.
• Part of a team that evaluated Workday as a HRM for Cisco.
• Excellent written and verbal communication skills.
• Car restoration fanatic and classic car lover.